Whether it’s technical assistance over the phone or put you in contact with a local service provider we’ve got you covered.
As the hardware manufacturer, all of our parts are genuine factory parts. Aftermarket parts can be purchased directly from our in-house parts and technical service division, Vendnet. Vendnet is dedicated to providing quick, reliable shipments of parts throughout the world.
IDS stands behind our equipment and our equipment is thoroughly tested to provide the highest quality service and reliability for even the most demanding dispensing requirements. Our equipment comes with Factory Warranty. We also offer extended warranties on our equipment. Contact a member of our team at 1-877-771-4446.
Inspecting and Receiving Equipment
It is extremely important to understand how to properly receive and inspect your equipment.